This is FAQ page, Have questions? Here you’ll find the answers most valued by our teams, along with access to step-by-step instructions and support.
Have a question? You might find your answer below! At Zavstyle, we're here to make your shopping experience smooth, secure, and enjoyable.
A: Simply browse our collections, add your favorite items to your cart, and proceed to checkout. Follow the steps to enter your shipping and payment information.
Q: Can I change or cancel my order?
A: Orders can be changed or canceled within 1 hour of placement. Please email us immediately at admin@zavstyle.com. After processing begins, changes can no longer be made.
Q: What payment methods do you accept?
A: We accept PayPal and major Debit/Credit Cards (MasterCard, Discover, Visa, American Express, and Diners Club) processed securely via PayPal. You don't need a PayPal account to pay by card.
Q: Where do you ship from?
A: All orders ship from the United States.
Q: Do you ship internationally?
A: Yes! We ship worldwide via USPS First Class Mail International.
Q: Do I have to pay for shipping?
A: We believe in making your shopping experience hassle-free. That's why we offer free shipping for United States. Enjoy the convenience of doorstep delivery without any additional shipping charges.
Q: How long does delivery take?
A: Most orders to United States are processed within 2-5 business days. Please see the Shipping and Delivery page for more details. Processing time order is typically 0-1 business day.
Q: How can I track my order?
A: After your order ships, you’ll receive a confirmation email with a tracking number. You can also use our Order Tracking Page to check your package status.
Q: Is it safe to shop on your site?
A: Absolutely. All transactions are secured with SSL encryption, and payment processing is handled by PayPal, one of the most trusted platforms globally.
Q: I don't have a PayPal account, can I still pay?
A: Yes! You can pay with your debit or credit card through the PayPal gateway without creating an account.
Q: What if my item arrives damaged?
A: Please contact us immediately with photos of the damaged product and packaging. We'll gladly help with a replacement or refund.
Q: My package is missing, what should I do?
A: First, check around your delivery area and with neighbors. If your package is still missing, contact your local courier with your tracking number. If declared lost, we'll resend or refund your order.
Q: Do you offer returns or exchanges?
A: Yes! Please visit our Returns and Refund Policy page for complete details on how to return or exchange an item.
Q: How can I reach customer service?
A: Email us at admin@zavstyle.com. We're available Monday-Sunday, 9:00 AM to 6:00 PM.
Still have questions? Don't hesitate to Contact Us, we're always happy to help!
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